When an order is placed, it will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website.
Marathon Baker uses dispatch rider service to places around Klang Valley. Marathon Baker will engage with Poslaju to other areas that are not covered by the dispatch rider.
All purchases from Marathon Baker that are using Poslaju services are made pursuant to a shipment contract. As a result, risk of loss or damaged for items purchased from Marathon Baker is passed to you upon delivery of the items to Poslaju. You are responsible for filing any claims with Poslaju for damaged and/or lost shipments.
Refund Policy (Online Shop)
Customer satisfaction is our highest priority!
If you have any problems with your purchase, please send us a whatsapp message to 016 606 9168 and request for a replacement!
Note that the shipping cost for the replacement is on us.
Please allow 14-21 business days from the time you send us a message for your replacement to be processed. We will notify you once your replacement has been processed.
Cancellation / Return / Exchange Policy
We can exchange the products you purchased as long as it is not yet delivered to you.
Changes can be made to the products of the same value.