If you can no longer participate in the race, please refer to ‘Refund Policy’ and ‘Entry Transfers’ below to check your available options.
Refund Policy
If you cannot find anyone to replace you and would prefer a refund of your entry fee, we are able to provide:
- Full refund less RM50.00 administration fee if you advise us by email any time before the normal entry fee date (15May 2022 11:59PM).
- 50% refund less RM50.00 administration fee if you advise us by email between 16 May 2022 and 31 May 2022 11:59PM.
- No monetary refund if you advise us after 31 May 2022 11:59PM.
- *Do note that there will be a 6% gateway charge on the total amount, or min. RM2.00, whichever is higher to be paid.
- For refunds prior to 11:59PM 31 May 2022, please email with Subject – Refund/ Name/ Category to projekhijo@gmail.com
- In the event that the event course is, in the opinion of the event organizer, unsafe (for example by reason of heavy rain, high winds, bushfires, “acts of god”), organizer may, in their sole discretion, attempts to re-route the course, find an alternative shortened course or cancel the event. Organizer also reserves the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.
Entry Transfers
TRANSFER OF ENTRY BEFORE 1 MAY 2022 (EARLY ONLINE ENTRY TRANSFER)
- You are able to transfer your entry online to an acquaintance up to 30 April 2022 11:59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM50.00 transfer fee and 6% gateway charge (or min RM2.00), whichever is higher to complete their new entry.
- For EARLY ONLINE ENTRY TRANSFER, kindly email with Subject – EARLY ONLINE ENTRY TRANSFER / Name/ Category to projekhijo@gmail.com
TRANSFER OF ENTRY BETWEEN 1 MAY 2022 to 15 MAY 2022 (LATE ONLINE ENTRY TRANSFER)
- You are also able to transfer your entry online to an acquaintance between 1 May 2022 to 31 May 2022 11.59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM100.00 transfer fee and 6% gateway charge (or min RM2.00), whichever is higher.
- For LATE ONLINE ENTRY TRANSFER, kindly email with Subject – LATE ONLINE ENTRY TRANSFER / Name/ Category to projekhijo@gmail.com
Category Upgrade / Downgrade
CATEGORY UPGRADE/DOWNGRADE BEFORE 15 MAY 2022
If you would like to change the race category after registered, you are able to upgrade or downgrade your category before 15 May 2022 11:59pm.
For
upgrade, you are required to pay the category price difference and a RM50.00 cash administration fee.
Kindly email with Subject – CATEGORY UPGRADE/ Name/ Category to
projekhijo@gmail.com
For
downgrade, you are required to pay a RM50.00 cash administration fee, however the difference in the category price will not be refunded.
Kindly email with Subject – CATEGORY DOWNGRADE/ Name/ Category to
projekhijo@gmail.com
*Do note that there will be a 6% gateway charge on the total amount, or min. RM2.00, whichever is higher to be paid.