If you can no longer participate in the race, please refer to 'Refund Policy' and 'Entry Transfers' below to check your available options.
REFUND POLICY
If you cannot find anyone to replace you and would prefer a refund of your entry fee, we are able to provide:
- Full refund less RM50.00 administration fee if you advise us by email any time before the late entry fee date (Monday 31st May 2021 11:59PM).
- 50% refund less RM50.00 administration fee if you advise us by email between Tuesday 1st June 2021 and Tuesday 8th June 2021 11:59PM.
- No monetary refund if you advise us after Tuesday 8th June 2021 11:59PM.
- Do note that there will be a 6% gateway charge on the total amount, or min. RM2.00, whichever is higher to be paid.
For refunds prior to 11:59PM Tuesday 8th June 2021, please email with Subject – Refund/ Name/ Category to info@mmtf.my
In the event that the event course is, in the opinion of the event organizer, unsafe (for example by reason of heavy rain, high winds, bushfires, "acts of god"), organizer may, in their sole discretion, attempts to re-route the course, find an alternative shortened course or cancel the event. Organizer also reserves the right to cancel the event for any other reason which may include but is not limited to terrorism and war. If the event is cancelled, re-routed or shortened, no refund or transfer to another event will be made. Due to the scale of the event and travel & commitment involved by competitors, it is not practical to re-schedule the event to any other weekend.
ENTRY TRANSFERS
TRANSFER OF ENTRY BEFORE Tuesday 8th June 2021 (EARLY ONLINE ENTRY TRANSFER)
You are able to transfer your entry online to an acquaintance up to Tuesday 8th June 2021 11:59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM50.00 transfer fee and 6% gateway charge (or min RM2.00), whichever is higher to complete their new entry.
For EARLY ONLINE ENTRY TRANSFER, kindly email with Subject – EARLY ONLINE ENTRY TRANSFER / Name/ Category to info@mmtf.my
TRANSFER OF ENTRY BETWEEN 8th June 2021 & 8th July 2021 (LATE ONLINE ENTRY TRANSFER)
You are also able to transfer your entry online to an acquaintance between Tuesday 8th June 2021 11:59pm and Thursday 8th July 2021 11.59pm. You need to find the person yourself to transfer your entry to. You need to sort out payment between yourself and the person taking your entry. The person who is taking your entry will also need to pay a RM100.00 transfer fee and 6% gateway charge (or min RM2.00), whichever is higher.
For LATE ONLINE ENTRY TRANSFER, kindly email with Subject – LATE ONLINE ENTRY TRANSFER / Name/ Category to info@mmtf.my
TRANSFER AFTER 8th July 2021
If you find someone to transfer your entry after Thursday 8th July 2021 11.59PM, you do not need to contact the organizer. Transfer must be done during REPC and will incur RM130.00 cash administration fee. No transfers are permitted on Saturday 18th December 2021 morning of the event. The event t-shirt and finisher t-shirt in this case will be based on the original registration before 8th July 2021 and not during transfer after 8th July 2021.
ANY TRANSFER IN THIS CASE CAN TO BE TO ANY PERSON OF ANY DISTANCE OR CATEGORY.
The person taking your entry must bring the following to the 'Transfers' table during REPC (whenever REPC is open):
- his/ her photo ID and a copy of your event email confirmation
- a signed letter stating you are transferring the entry to him/ her
- RM130.00 cash transfer fee
- a completed late entry transfer form, which will be made available during REPC
- a signed copy of the Indemnity & Release Form
CATEGORY UPGRADE / DOWNGRADE
CATEGORY UPGRADE/ DOWNGRADE BEFORE 15th July 2021
If you would like to change the race category after registered, you are able to upgrade or downgrade your category before 15th July 2021 11:59pm.
For upgrade, you are required to pay the category price difference and a RM50.00 cash administration fee.
Kindly email with Subject – CATEGORY UPGRADE/ Name/ Category to info@mmtf.my
For downgrade, you are required to pay a RM50.00 cash administration fee, however the difference in the category price will not be refunded.
Kindly email with Subject - CATEGORY DOWNGRADE/ Name/ Category to info@mmtf.my
- Do note that there will be a 6% gateway charge on the total amount, or min. RM2.00, whichever is higher to be paid.
CATEGORY UPGRADE/ DOWNGRADE AFTER 15th July 2021
If you decide to upgrade or downgrade your category after 15th July 2021 11.59PM, you do not need to contact the organizer. Category change must be done during REPC and will incur cash administration fee (RM130.00 for upgrade and RM50.00 for downgrade) .
No category change is permitted on Saturday 18th December 2021 morning of the event. The finisher t-shirt (if any) for the new category in this case will be based on the event t-shirt size.
You are required to bring the following to the ‘Transfers’ table during REPC (whenever REPC is open):
- your ID/ Passport and a copy of your event email confirmation
- cash administration fee (RM130.00 for upgrade and RM50.00 for downgrade)
- a completed Race Category Transfer Form
- a signed copy of the Indemnity & Release Form